Talk of The Villages Florida - View Single Post - Beware of Priceline
View Single Post
 
Old 01-05-2011, 11:24 AM
dstege dstege is offline
Member
Join Date: Dec 2008
Posts: 52
Thanks: 0
Thanked 1 Time in 1 Post
Default A Pricelilne resolution

I had entered a major problem with Priceline in an earlier thread, and I'm happy to report, after finally finding a name, and guessing what her email might be, I sent a long, detailed email to the Senior Vice-President of Operations and Customer Service. Her department quickly refunded my money because of the Priceline computer error. I'm happy, but it's a shame that it took a lot of time and effort on my part to resolve a problem that should have been taken care of on the front line of Customer Service.