A Pricelilne resolution
I had entered a major problem with Priceline in an earlier thread, and I'm happy to report, after finally finding a name, and guessing what her email might be, I sent a long, detailed email to the Senior Vice-President of Operations and Customer Service. Her department quickly refunded my money because of the Priceline computer error. I'm happy, but it's a shame that it took a lot of time and effort on my part to resolve a problem that should have been taken care of on the front line of Customer Service.
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