Quote:
Originally Posted by elevatorman
I lost my signal from Dish on Friday. Total loss of signal. Did every thing the guy on the phone said to do, no help. The tech scheduled the earliest time to visit for Monday. He came and after trying every thing in his bag told me the box was bad. I figured he would go to his truck and get me a new one. WRONG. Dish is shipping me one and then I have to ship the old one back or be charged the price of a receiver. Dish said it should be here Wednesday but with Christmas delivery times may be longer. One more thing, I have a service contract at $6.00 / mo. so the tech visit was only $15.00. If I did not have the contract the visit would have been $85.00. This was the second time Dish charged me to fix their equipment. I am going to switch to Direct TV as soon as I don't have to pay a cancellation fee. (5 mos left @$12.50 / mo.)
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Update: The new box arrived and worked fine for about a week. Then it started to freeze the picture. Call Dish and they said turn off and turn back on. This corrected the problem for about an hour. After a few days of resetting every few hours I called Dish back. They are sending another reconditioned box. This is box #3, maybe I will get the same box back I had before. The person also said maybe since I am having all these problems it may be wiring in my home. I told her that maybe the people who recondition the boxes should test them before sending them back out, rather then sending me someone elses problems.
