Quote:
Originally Posted by elevatorman
Update: The new box arrived and worked fine for about a week. Then it started to freeze the picture. Call Dish and they said turn off and turn back on. This corrected the problem for about an hour. After a few days of resetting every few hours I called Dish back. They are sending another reconditioned box. This is box #3, maybe I will get the same box back I had before. The person also said maybe since I am having all these problems it may be wiring in my home. I told her that maybe the people who recondition the boxes should test them before sending them back out, rather then sending me someone elses problems.  |
An idea: If you're keeping detailed records of all your problems and issues with Dish, maybe presenting all that to their Customer Service folks would get you a green light to bail out with no penalty fees. Might not hurt to try if you're about at the end of your rope with them.
Bill