The VA Clinic in TV is top notch BUT many of it's personnel are new and not all that familiar with procedures. This can result in some real BS (which we all know means Bureaucratic Stuff). There are two good ways to address BS within the system. The first is to see a Patient Advocate at the clinic and explain the situation. That usually resolved in-clinic problems and most in-system problems. The second is to visit the Veterans Services Office in the Sumter County Government Annex Building (the new one on 466A) and ask the Veterans Service Officer for assistance. You will find them most helpful.
One other note, on the Gainesville VA Hospital. The VA Clinic in TV can't do everything so sometimes you get appointments at the VA Hospital in Gainesville. FYI, the DAV offers a FREE daily van ride to and from the VA Hospital in Gainesville for Vets with appointments (and a caregiver, if you need one). To schedule a ride on the van, call the DAV Dispatcher at 352-674-5099.
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