Talk of The Villages Florida - View Single Post - Phone bill -- unwanted services
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Old 01-19-2011, 12:34 PM
saratogaman saratogaman is offline
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Default Phone bill -- unwanted services

My new phone bill had a surprise for me -- on the last page there was a new category: "Third Party Providers." It was from ESBI for voicemail & E-faxing, provided through RocketCommunication, with a monthly fee of $12.95. I never heard of the outfit, don't need it and didn't order it. I called ESBI and told them so and told them to delete the billing. They gave me a cancel confirmation number and advised me to call Century Link.I told the phone company that I wanted the charge deleted and gave them the confirmation number.In addition to canceling the charge, the Century Link rep told me that they offer a free third-party block so that nothing like this will ever happen again from anyone. I took them up on that. Check your bill and alert your neighbors.