This is probably a silly question but has anyone looked into the obvious? are you 100% sure that she is sending to the correct email address? Have her delete your email address from her address book then send her an email and have her right click your email to get the context menu and then click on "add sender to address book" to add you to her address book.
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"Never argue with an idiot; they'll drag you down to their level, and beat you with experience."
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