I've had Dells for a long time too. On the first one I had at-home service and they did come and fix it. But it was a hardware problem. I don't think they'd come to your house for a software problem.
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Tappahannock Va.; Richmond Va.; Durham N.C.; NYC; Mamaroneck, NY; Ft. Lauderdale and Miami, Fl.; Mamaroneck again; Rye, Port Chester, White Plains NY;Hemingway Village
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