[billethkid]

recommends running a clear cup after EACH time you run the hot choclate. It tends to clog the openings.

When my machine was dispensing less than a cup I called their customer service number . They walked me through measuring with a measuring cup how many ounces was being dispensed for each size. They then had me go to the tea cup setting....it shows a cup and saucer...then repeat 4 times in a row, one at a time, opening the the the receptacle for the coffee insert each time. That did in fact re-calibrate my machine and all sizes were then dispensing the proper amount.

If you use the wire basket that allows one to use their own coffee you will find that the machine runs much slower than with a K-cup.

If the re-calibrate does not work call their customer service number and they will be more than helpful in assisting you in solving the problem.

The number is 1-866-901-2739.

btk