A common ploy is to offer to "adjust" the hearing aids, sometimes multiple times. They keep doing this until your "30 day free trial period" expires and you can't return them. Best defense, write them (certified, return receipt requested) asking for your money back and offering, if they want to adjust and let you retry, you are willing but they have to state, in writing,t hat the free trial/return period clock starts over each time they make an adjustment OR ELSE give me my money back NOW, I am not satisfied.
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