Bonefish Grill
We have always had good food and service at Bonefish.
This past Wednesday six of us were at Bonefish. Very crowded as it is $5 bangbang shrimp night. We had reservation and were seated promptly. Waitress took our drink and app order. Everything came out quick and good. Took our orders and we waited and waited. About 40 minutes later one of our party asked the manager if he thought we would eat that night or should we come back the next day?
The manager apologized, checked out what the problem was, the waitress forgot to put in our main course orders. The manager came back and told us our food would be right out, apologizing again and he then comped all of the entrees and gave each couple a card for a free app next visit. Our entree's arrived quickly and hot and very good. Sh!t happens. The quality of a business is how you react to the problems that happen.
Needless to say we will return.
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