I have talked with James, the manager, several times at Cody's. He always comes by the table and asks if everything is okay. I have told him of partially baked rolls or salad bowl that was not refilled. James has taken care of the situation personally and with a pleasant attitude.
Last summer, I was dining outside and someone noticed a harmless pine snake in the bushes. One of the female servers grabbed a broom handle to kill the snake. James quickly stopped her and gently used the handle to remove the snake to a location well off the restaurant property. That makes a lot more sense than killing it.
Cody's has a good staff. You can get an off night in any restaurant. The suggestion about going to the website is good. Use it for both compliments as well as complaints.
|