All of you must either eat out a lot more than we do or be more critical.
I don't remember ever having to talk to a manager at a restaraunt. Yes we've had a couple of bad experiences but every time either the waiter apologized or the floor manager came over to explain. I'll take the apology - not looking for a comp. But if it happens again I'm not coming back. We only have a couple of places on our 'banned' list
