[zcaveman]

Originally Posted by Russ_Boston

All of you must either eat out a lot more than we do or be more critical.

I don't remember ever having to talk to a manager at a restaraunt. Yes we've had a couple of bad experiences but every time either the waiter apologized or the floor manager came over to explain. I'll take the apology - not looking for a comp. But if it happens again I'm not coming back. We only have a couple of places on our 'banned' list

I have complained but I have never taken a comp when offered. I think that the apology is enough.

My three or four page ago post was not to criticize posters but just to remind every one that some people have a problem and would like to express it without getting bombarded with criticisms.