Quote:
Originally Posted by Bryan
I had a little problem at Cody's at Sumter Landing once, and did not get to speak to a manager. I went online to their web site and sent their corporate headquarters my comments. Lo and behold, with 48 hours I received a call from the local Cody's manager and they addressed my issue to my satisfaction. Maybe you should do the same. http://www.codysoriginalroadhouse.com/ is the web site - just click on their "Tell Us What You Think" link to give them your comments. |
It has been over a week since I completed Cody's on-line "comments form" and I have yet to receive a response.
The wording I used was virtually the same as my original posting - not an expletive in sight.
Maybe they read that "the staff saved the day" and assumed that meant that they could ignore the fact that the manager did nothing.
I guess they should rename that section of their web page "Tell Us What You Think, and We'll Just Ignore It".