when we bought our pre-owned the carpeting looked as if it would need to be replaced...had it cleaned by steve prior to our move-in to give us time to shop for new...bottom line - steve did such a GREAT job with his equipment, strength and personal commitment/drive, the carpeting is still here, is not scheduled for replacement and will soon be cleaned by steve just for the best of it.
since you have a specific problem - call steve and ask him if he can resolve it for you - he has no reason not to be straightforward - he has lots of referrals from these boards and word of mouth to keep him in golf $$ for months!
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Not sure if I have free time...or if I just forgot everything I was supposed to do!
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