[Freeda]

Originally Posted by faithfulfrank

Freeda,
I too read this on a few websites when AT&T announced this on Feb 11 of this year.
I also had it confirmed at the AT&T store.

I just checked the AT&T website, and could find nothing about it. I'm thinking of going with AT&T when I move down there and am a bit frustrated......they tell you everything at the store, promise the world and explain things well......but you go to their website and it's like pulling teeth finding out anything.

What you say IS true, but I sadly cannot find a webpage showing it.

Frank

(I would agree that their website is not very user friendly, and I have told AT&T this for years). It is on the website, but very obscurely; sort of like going on a scavenger hunt or being in the Amazing Race, unless I have missed an easier way to find it.

The problem is that the unlimited mobile to any mobile is an 'added-on' feature to a messaging/texting plan, so it is not intuitively easy to find unless you know that.

Go to www.att.com click on 'Wireless' then 'Explore' then 'Wireless' (again); then 'Messaging and Internet' then 'Messaging' then 'Get Started' (near the bottom) then 'Messaging Feature'; then scroll down on the listings to 'Unlimited messaging and mobile to any mobile calling'. The unlimited messaging/texting is $20 for an individual plan, $30 for a family plan; if you have that service, then 'unlimited calling mobile to any mobile' is now included in the cost of the messaging/texting plan, for new service; (but apparently, from what I am told by AT&T, existing customers have to ask to have it added on even if they have the qualifying messaging/texting plan).

For existing AT&T cell phone services users, I was told that the new 'unlimited mobile to any mobile calling' will show up after you login at your online account as an available feature under "Manage features" that you can add it if your current rate plan and text plan qualifies you for it (see my post above); if you are an AT&T user and don't see it online after logging in, this is probably why; but you can call AT&T directly from any AT&T cell phone by dialing 611 (this is yet another free call - something that I love!) - or call AT&T's regular number 800-331-0500 from any phone (but you will be charged minutes for this call if made from a cell phone during peak hours) to find out more about it or how you can add it / or become qualified to add it.

To avoid possibly getting a headache, I would definitely just call them and forget trying to figure it out online - we learned about it by 'accident' when we were at an AT&T store and they added it for us!!