It is a matter of supply and demand. If the demand is high you can do what you want to do and your products sell. To offer options becomes more costly to administer and it becomes a business decision. I am sure the developer is aware that his business can not please 100 percent of people's request but as long as his development is selling so well there is no pressure to change. It becomes a take it or leave it with the options I offer. It is not a truly custom choice but a choice with many options that the developer offers. This is very similar to buying a million dollar Toll home in the northeast. The specs are basic standards that are met no more no less. I was told by a developer that informant people who need to know them are not worth selling to because they cause more problems than they are worth. These are the customers you want to drive to your competition to drive their costs up. This is just one opinion, neither right or wrong.
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