I don't know for sure but I strongly suspect someone (maybe several someones) violated a cardinal rule of dealing with landscapers in The Villages - NEVER PAY UP FRONT! Pay when the job is done to your satisfaction. If YOU still hold the money, they will be back to finish the job correctly. If not, you can afford to get someone else to do it right.
The April issue of the VHA newsletter has an excellent article on how to deal with landscapers and lawn care services. I suggest you give it a read. You can see it at:
http://www.thevha.net/the-villages-v...29&article=653