[QUOTE=RichieLion;346357]My guess is the stools you ordered were not in stock at their warehouse and were in an incoming shipment, and the store had sketchy info on final delivery. There's no excuse for bad communication, though, and that I would also be upset about that.
It use to be that stores could depend on Regional warehouses for stock but in these economic times everyone is trying to run lean and not maintaining as high a stock level and lead times can be very long and unpredictable if the item isn't landed. I have had stock stuck in customs for weeks. Not all stores or sales people have realized that things have changed. Not calling you back with an explanation was poor customer service, especially as it isn't peak season or anything, I mean it's not like it's Christmass or snowbird season.
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