Talk of The Villages Florida - View Single Post - Comcast service
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Old 04-19-2011, 02:45 PM
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Originally Posted by l2ridehd View Post
Has anyone run across a company with worse service then comcast? I have had the unfortunate please of needing service and they are just impossible to deal with. You can never get to an agent, just endless phone loops and when they finally say "let me connect you to the next available agent, 100% of the time I get to "due to high call volume you will need to try your call later, goodbye" I tried going through that maze 31 times yesterday and never spoke to anyone. I finally hooked up to my air card and tried there "chat" to get support and was dropped 3 times. I finally looked up their CEO and sent him an e-mail and told him the service was worse then horrible, it is despicable.

Today I mentioned this despicable experience to several different people and the 100% response was "well let me tell you about my terrible experience with them" How do they stay in business? They are the most frustrating company I have ever dealt with. I am going to find an alternative.
No...I think they win the prize for what not to do and say and how to bungle and irritate. I know this because Sweetie got SO ANNOYED with them and he has so much practice being patient because he lives with me.