Interesting. We have Comcast and, for the services/equipment we require, it would cost us almost $1K in start-up with DirecTV. They had reps at Sams Club a few weeks ago and I talked to them about service. When I went through the TVs and DVRs we need for them, the rep confirmed the large start-up costs.
For Comcast, I don't bother with the phone when I want to change service. I go to the store across from Walmart on 441. There is a lady there who is a great help. She found a way for me to add services and another DVR at less cost than I was paying. No promotional pricing, either. If I have trouble with a box, I just disconnect it and take it there for a replacement. It's a bit of a drive, but is better than waiting through the four hour window for a service call.
Disclaimeer:
This post is not intended to disagree with those who have had a bad experience with Comcast and have switched. My goal was to provide some information for those who have Comcast and may need some help with their service.
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