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Old 04-23-2011, 10:14 AM
skyguy79's Avatar
skyguy79 skyguy79 is offline
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Join Date: Dec 2010
Location: Formerly Refrigerated in Upstate NY, Now in village near Colony Plaza
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Originally Posted by GeorgeT View Post
Don't even get me started on those morons. They told me that my SS# didn't match my name and I needed to go to the Comcast office so I tried my wife's SS# and the same thing happened. When I went to the office I was told that our SS#'s were fine but now I missed out on the promotions. Comcast has the worst Customer service than any other company I have ever used.
Before yesterday I would have taken you're post (and others) with a grain of salt. But yesterday, after waiting over 20 minutes to speak with a warm breathing body (more than one) and after a futal online chat with someone who's job description apparently doesn't include thinking, I have to say that there is a critical case of "chew gum and walk at the same time" capabilities at Comcast that's in need of an ICU (Intelligence Creation Unit) for their customer service employees!

I should probably be glad that they didn't tell me that I had to make the 1200 mile trip to their office to resolve my billing issue!
At my age rolling out of bed in the morning is easy.
Getting up off the floor is another story.
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