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Old 04-23-2011, 10:14 AM
skyguy79's Avatar
skyguy79 skyguy79 is offline
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Join Date: Dec 2010
Location: Formerly Refrigerated in Upstate NY, Now in village near Colony Plaza
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Quote:
Originally Posted by GeorgeT View Post
Don't even get me started on those morons. They told me that my SS# didn't match my name and I needed to go to the Comcast office so I tried my wife's SS# and the same thing happened. When I went to the office I was told that our SS#'s were fine but now I missed out on the promotions. Comcast has the worst Customer service than any other company I have ever used.
Before yesterday I would have taken you're post (and others) with a grain of salt. But yesterday, after waiting over 20 minutes to speak with a warm breathing body (more than one) and after a futal online chat with someone who's job description apparently doesn't include thinking, I have to say that there is a critical case of "chew gum and walk at the same time" capabilities at Comcast that's in need of an ICU (Intelligence Creation Unit) for their customer service employees!

I should probably be glad that they didn't tell me that I had to make the 1200 mile trip to their office to resolve my billing issue!
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