PR1234........We the same experience with the receptionist (Annette) at Red Sauce..only I was trying to get catering information (and she is the only person that does it) and it never seemed like the time I would get there was the right time *late afternoon, not lunch or diner time*...and this is after leaving once asking if there would be a better time to talk. It is a real turnoff and most likely our group will not be catering with Red Sauce based on this interaction. We never spoke with management but either this lady is overworked, cant handle what she has to do, or not in the right job. Personaly I think they have her juggling to many things at once. They should have a dedicated person handle catering one that can offer suggestions , and explain how Red Sauce operates. They have a brochure but unless you have done this a few times it is not clear how its priced out.
We do enjoy the 2 for $12 dinners ..just wish they would make more avalable. On certain days you can call 3pm and they are sold out for that night.
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