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Old 05-24-2011, 11:28 AM
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rjn5656 rjn5656 is offline
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Had my inspector go look at the new windows. One of the new ones has scratches on it. When I called the Warranty office, they didn't want to do anything to help. They want me to deal with the window company direct. Tried to explain I didn't buy the house from the window company but from them,. They bought the windows from the company. Very disappointing dealing with the Warranty office.

Thanks for the heads up to reinspect the new windows.
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Bob anc Cheri
Upstate NY/Bonita