I was one of the die-hards that didn't like Panera taking over the veranda. I finally decided to put by-gones away and tried them out a few weeks ago. Had a very tasty bagel and went on about my business. I hate to read the comment above, as I had thought I'd take the wife by for a lunch. Unfortunately I find that the attitude experienced by the Ast Mgr is pretty typical of the surrounding dining establishments, other than a bad meal, but fine customer service experience, recently at Carrabas. When management can turn around a meal or service problem I'll be back to give them a second chance. Too many fine eating establishments around to have to put up with that (fill in the blank).
I am going to Panera's for lunch today to do my own up close and personal research.
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