Ass't mgr remark
What was the ass't manager supposed to say when a person gripes that they waited 8 minutes and left? Are the supposed to be seated immediately by the ass't manager and given a free meal? If the manager had said something like she was sorry for the wait, would that have made a difference? It would have not made any difference to that customer.
Stand in line and wait your turn. Everyone else was doing it.
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