I just finished speaking to AT&T. They say I have been a "valued customer since 1998" and they don't want to lose me...blah, blah, blah. I told them I would be closing on my home on 8/31 of this year and I would like new cell towers in by that time. Sometimes one has to be a "little" forceful. She says two new cell towers should be in place on 8/30.........one day before my closing! How 'bout that? I'll believe it when I see it.....or hear it.
Since I have been such a long-standing customer, I do have a phenomenal plan that I don't want to lose as I'm grandfathered in.
The location of the new cell towers will be in the 32162 zip code area. She said one will be on County Hwy. 25 and another in Lake Ella Road. I am a newbie and have NO idea where they are. Later I'll look on my map.
She did fill out a "Network Ticket" to get things speeded up. I did ask her if the number I dialed could be used by anyone in the country. She said yes. I'd implore anyone with AT&T to call and ask to fill out a
"Network Ticket" to get the new towers.....the sooner, the better.
Thank you.
The numbers to call:
1-800-331-0500 or 611 from your AT&T cell phone.
Deaf or Hard of hearing customers: 1-866-241-6567
Oh........I just received a text from AT&T: "Thank you for reporting your issue. This will be extremely valuable as we continue to enhance our network and improve your experience."
Sometimes the squeaky wheel............