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Old 06-20-2011, 05:28 PM
adenicol adenicol is offline
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Default Carrabba's Horror Story

My wife and son took me to Carrabba's at the Target Shopping center on HWY 27 in The Villages for Fathers day. It was the worse dinning experience I have ever had.

To start with, when we got there the line was out the door to get your name on the waiting list. We waited our turn. When we were next in line at the podium there was a party of about 5 people trying to get out the door so we stepped aside to let them through. The person before us finished giving his name and left and we stepped up to the hostess . I told her there were three of us. She said in a not so nice tone, "I believe these people were next" and she then turned away from us and helped two other people before taking our name.

Next, when our food came there was a huge (at least 4 inches long) piece of metal laying on my wife's plate, half embedded into her chicken. The server took the metal away and my wife had to ask him to take that back and bring her a new one. He took it and when he was in the back all he did was place it on another plate. When he bought it back out, there was still a hole in the chicken from where the metal was sticking out.

Meanwhile the manager came over and asked what happened, we told him and he said he was sorry and then left.

When the check finally came the waiter asked if the manager was going to comp it and we said he didn't say anything. The waiter said he would check and came back a few minutes later and said that the manager said we were fine with it (I don't know how many people are fine with a piece of metal sticking out of their food) and that he wasn't going to do anything.

The check came to 44.94 and we gave the waiter a $50. He said he would be back with change and when he came back he gave us a $5.00 bill. I usually don't complain about two or three cents but in light of what happened, it's adds to the problem that he kept $0.06 of the check.

Needless to say, we won't be going back to Carrabba's.