[Whalen]

Originally Posted by 784caroline

Hard to believe you can degrade a companys reputation on "pillows"..... I would be very surprised if they actualy told you "tough" (your quote)...If they all look like that, did they look at what you previously saw?

Originally Posted by bobkendrigan

Exactly my feelings and the exact same thing happened to us. Two pillows looked like they had ears on them.

Went to Better Business Bureau with complaint and they followed up with Babettes and Babettes replied that we were shown like pillows in the showroom which we were not and that the only reason we wanted to return them was because we found cheaper pillows elsewhere. When in fact we did buy new pillows because we were in no way going to put out those crappy pillows. Everyone who come to the house and saw them all said they were cheaply made and believe me like you they were not cheap.

It really wasn't the pillows, although they are shoddy, it was the attitude. "Tough" might not be an actual quote, that was the attitude conveyed.
Also if I saw pillows that looked like the ones received do you really think I would have odered them?


Bob, mine have ears too.