[tbmorrisonjr]

Yesterday I had an appointment set to have my carpets cleaned by Irish Mist. The appointment was set a couple of weeks ago. They were to come between 1 and 4 PM. Yesterday I had a call from them requesting to come earlier. I told the rep that the original appointment time needed to be kept, since that's how I had scheduled my plans. They said OK, and someone would be calling prior to the arrival time. I waited until 3:55, after never getting a call, to call the office to find out what was going on. The manager on duty said that they had a mix-up in the office, and were not going to come. I asked why nobody ever called and he was unable to provide an explanation. I asked about Saturday service or service next week. He said the service reps were taking a long holiday weekend and were all working in Tampa next week. What a bunch of slugs...