Chelsea has a ton of common sense. I read that she paid them because the work was done but found out the next day that it wasn't acting right.
She did what we all would do.
What happened is that this guy did NOT stand behind his work. If we had a car fixed and it wasn't running correctly the next day, we would take it back and most reputable mechanics that I have dealt with would certainly correct it. This person didn't return her calls after saying he would be out to fix it. Bad on him.
I am sorry this happened Chels, and I thank you for warning us.
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