It is unfortunate but you have to watch how much growth in fees there are after a year or so. Also their customer service (Comcast) is lousy ! I am reminded of the old Eastern Airlines business models. They grew fast and treated their customers very badly. They failed when competition started to eat away at their customer base. I think this may be similar to the current
way Comcast is acting and the ultimate results. With the influx of options to service, (e.g. Century Link, DirectTV, etc.etc.) it may be only a matter of time before the competition builds up a confidence factor with the Comcast customer base and starts to see a large move over in providers. I don't see
any move on their part to avoid the pit falls that Eastern went through. A good and very easy example of what I am saying is try calling them up to
report a problem or ask for a change in dates, etc. It will take about 1/2
hour on the phone, you will get continual messages saying "call back later" but in fact if you stay on the 1/2+ hour someone will come on. Then answer their How Satified Were You from the call. It appears this goes down
the black hole of disregard.
