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Originally Posted by mr and mrs bike
I will be as brief with this as possible but just have to vent. I should have posted last week but it's taken me this long to regroup. We hired a local mover in our area to move our "most important treasures" to our new home in Buttonwood. They picked our furniture up on July 2nd with delivery to be on July 11th. My husband went down to wait on the truck on the 5th.
When July 11th passed we started calling and calling. I can't even tell you how many times we both called. I stayed up here in MA and was calling on this end also. Never did anyone call us back---NOT ONE TIME. The saleman even called me a liar at one point because I reminded him of another delivery date that wasn't met.
Bottom line is----When our furniture arrived on July 20th it was a mess. My husband called me and said, " I'm sorry". Many pieces of our furniture had gotten WET. That includes my dining room set that had only been used a few times in the last 24 years but is/was something that I loved and had taken care of. The table top was made of black glass and when it arrived the glass insert was broken in pieces. That's just a small portion of the damage. Our rugs were damp and some new furniture that had still been in the boxes had water damage and grass stains on them.
I called the company very upset and demanded they call me. The next day I had calmed down so I called again and left a message with the owner/manager to at least give me a courtesy call to expain what happened. That was on the 20th and I haven't heard from anyone.
I will be arriving in TV tomorrow A.M. and I am really nervous about seeing our things that we cared about for so many years.
Our furniture has arrived at our home in TV BUT my journey with Father and Son Moving and Storage who deals with Neighbors Movers has just begun.
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I would contact the local office of Crimes againist Seniors and the attorney's general of Maine and Florida.