I talked to the lady at the TV Belvedere branch and she said that many people have complained about the wait queue number being deleted. She said the best thing would be to fill put the survey and return it to the survey box. If you do not want to fill out the entire survey, just write "see comment section" and make your comment about the queue number being removed.
I also asked about emailing the information about books being in and she said that they were working on it but it did not seem like a high demand item to me.
This is what I put in the comment section: I am very displeased with you removing the queue number for books on the waiting list on the online system. Even though it might not be accurate it gave me an idea where the books were in the queue. When I order three or more books I check the queue and if I do not have one or two that were at 1 or 2 in the queue I order a couple of older books just to hae something to read. Plese consider putting the queue number back.
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Jacksonville, Florida
Andover, New Jersey
The Villages
Second star to the right, then straight on 'til morning.
Last edited by zcaveman; 08-10-2011 at 08:31 AM.
Reason: Added my note for the survey
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