They told me to file a claim for the missing items because I had purchased the insurance and then rejected the claim because they said they had delivered everything to the storage facility. Guess they are trying to point fingers to either the storage facility or to Village Movers but we were the only ones with the lock and key to the storage and my husband watched Village Movers load everything onto the truck and afterwards made sure the truck was empty.
United moved several homes in the same truck so we weren't the only family with their belongings being moved. In fact when the driver unloaded our belongings they gave us someone else's table and later on had to come back to get it. So errors do happen and mixups do happen only they don't want to admit to it and they don't want to pay out.
I am curious as to how much they collect for insurance premiums and what percentage they pay out in claims. I would bet their pay out is a very low percent. In fact I bet they must first reject each claim.
I want to speak with the Villages regarding why they recommend United and if there are so many complaints against them why do they still continue to recommend them. Had they not referred us to United I would not had even considered them. I feel they should no longer refer business to United.
|