Quote:
Originally Posted by flipflopz
Customer service is #1. Here in TV, where word travels fast, customer satisfaction is of ultimate importance regardless of company policy. Fairfield Farms...trying to right a wrong may be a little late. I hope not because I have purchased many plants/trees from you. However, I will go elsewhere until I hear that policy has changed. Period!
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Lighten up
and accept the public apology. The timing was perfect and will be accepted by all reasonable customers. Those that enjoy brow beating clerks will never be happy. Just sayin........have been on both sides of the counter.