The latest billing error: In May I called to put account on seasonal hold, was told it cost $50 total, noted the name of the rep and transaction number; Comcast billed normal amount for June, Comcast did some kind of credits for July, showed balance after credits of $61; called to get it corrected, was told that there was nothing in account notes about one time charge of $50, asked to speak to supervisor, was told there was only one on duty and it would be at least 40 minutes ... decided to pay under protest and file a complaint ... probably will just cancel next year when we go north, but that is another nightmare story ...
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