Opinion
4 weeks ago this Saturday I took my Mom to a local Hair Salon for a permanent. When I called to make the appointment I told them she had very fine, thin hair and asked if they could book her with a stylist who specialized in her type hair. They assured me on the phone they could. $60.00 cost.
Well, she got the perm, did not wash her hair for 4 days as they told her and it was straight as a board. I called them on Thursday and told them the perm did not take. They asked me to bring her by that Saturday (one week later) to look at. When I did they told her they would redo the perm. Since we were going on vacation, today was the first Saturday. (4 weeks) We went in, they gave her another perm (still do not know if it took-looks straight to me) When I picked her up they told me that would be $30.00. I said excuse me. They informed me that they had to give her another haircut because it had been 4 weeks. Really, why would you not have told us that before you did her hair again. Am I wrong to be upset and think this salon is a rip off? $90.00 so far and hair is still straight!!
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