Touring a hospital doesn't tell you how good a hospital is, it just shows you how pretty it is & The Villages Hospital sure is pretty. They should have saved money on all the furnishings and spent it on nurses. My 85yo mother has been an inpatient twice and we have both had ER visits, all horrible experiences. I was a surgical floor nurse for 17 years and after my mom had surgery I couldn't even visit her one day because it made me so upset seeing all the things they were doing subpar. I complained to all the right staff members w/o success. The next time we will be going to Leesburg Regional Med Center.