Quote:
Originally Posted by momesu
Comcast became Xfinity up here in MD this spring. I don't have cable so can't speak to what the change in service actually was, but most people I talk to seem to feel the only difference was in the name. The general thought is that they simply changed their name because the name Comcast was held in such disdain and everyone hated Comcast and all it stood for. They are trying to recast themselves as the company that cares about their customers though once again no one I talk to that has had them as Comcast or has them as Xfinity believes it........I hope things go better in TV with them.
Suzanne
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They still don't care. I have 3 homes to install these DTA's at. I began the first home at 6:30 this morning. I just gave up on home 2 and have yet to start home 3. One works fine, but the others are a problem. Install is easy. Activation just does not work. They key all accounts off the phone number. Well I have the same phone for all of them. They can't handle that. So 5 hours later and I gave up. Worst company in the world to deal with.