Quote:
Originally Posted by cybermuda
It would be nice if, just occasionally, a negative restaurant post could be seen for what it almost certainly is - a fellow TOTVer sharing his/her experiences with us so we can make an informed decision.
Yet, almost without exception, such a post triggers a charge from the conspiracy theorists who can't believe that someone would dare to insult their favorite eating place.
I am delighted that you have had wonderful experiences there - fabulous food, impeccable service, not a spoon out of place - but nowhere is perfect and I, for one, would like to know when things go wrong as well.
Really, what is the likelihood that a disgruntled employee even subscribes to TOTV, let alone thinks that posting about a fan problem will cause everyone to desert the place and send his evil employer to the poor-house?
I don't recall seeing a positive restaurant post met with a tirade of posts about how it must be the manager trying to drum up business.
So, unless something is clearly amiss, let's assume that people post the truth.
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Well said. My wife made the mistake of posting a negative report about a dining experience she had at Glenview CC and she was immediately pounced on by the mob.
She was accused of being a disgruntled ex-employee--
no, she is a nurse who was taking her 84 year old mother out to lunch.
She was asked if she contacted the manager--
she mentioned she did in her initial post. The manager was less than helpful and my wife was was told essentially "that couldn't have been the manager because I know the manager and he is a good guy."
Someone said that it is usually the "attitude" of the poster that leads to poor service--
I love my wife, but she is the biggest wimp I know. For her to get up the courage to talk with a manager, SOMETHING had to be seriously wrong.
What bothers me the most about this type of response is that it deters people from giving their actual opinion. My wife no longer wants to have anything to do with TOTV because of the nasty remarks she received for giving her
honest opinion about the poor service she received at a restaurant. That is unfortunate.