Quote:
Originally Posted by English Ivy
I just got off the phone with AT&T at the number above Freeda provided. I'm sick of only one or two bars and dropped calls and decided to inquire about the microcell.
I was told the only way they will give you one free is if you received a promotional letter or email, that you cannot just call to get one. So for everyone who has received a "free" microcell, did you have the letter/email promotion or was it just by a phone call? By the way, she didn't even offer to sell me one for $199. Just said there's a known outage in this area and they're working on it.
Before I call back and talk with someone else thought I'd get further details. Thanks!
|
I did not receive the letter and the first person I spoke to said the same thing. I asked to speak to her supervisor and the line disconnected. Probably an accident.... but glad it did just the same. I called back and talked to a gentleman by the name of Phil and he took care of it for me. He was VERY helpful.