45 mins would be an improvement
My appointments over the past 17 months have ALWAYS each taken several hours. I've complained to no avail. The only concession I've gained, is that my Visual Field, and consult with the doctor, are now scheduled in the same morning. I am on a fixed income, and refused to spend TWO co-pays in order to get the test, then meet the doctor a week later for the results. The staff are completely oblivious to how long patients moulder in the waiting areas. Its business as usual. Sad, but true.
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