I hired them to challenge an assessment in the North Fulton (Atlanta, GA) area.
Frankly, I was greatly disappointing. They took what I considered a very simplistic approach and they did not get anything that I did not think I could've gotten on my own.
The county re-assessed my property which had been bought two years ago, and raised the assessment by about 10%+, while the market is tanking, and while many other properties in the same subdivision have been sold after mine at least for 10% less than what I paid for mine.
So... I had to decide.. go for the easy argument of getting my assessment back to where it was (contract value) on my own? Or even try to go further down to where the fair market value is now, at least 10% below that.
I decided that it was worth hiring an expert that would bring all the relevant market information to the table, that would know how to handle this situation professionally and go for the more complex discussion.
Guess what... they went just for my 'contract value'. They came back telling me that because of policy, the county wouldn't go for a lower value than my contract until the following year!!!!!!!???? If they had told me that when I hired them... I wouldn't have.
This is one of those cases where a service provider knows that they can't do what you want.. but they still accept the contract, charge you.. and then expect you to go back for a second one!!
Outrageous...