I feel bad for these folks being taken. I couldn't imagine losing $8500 so that's why I would have done alot of research before getting something like this done. Jees I put up a $300 flagpole but before I did I went thru the approval by the arc . Doesn't everyone know that anytime you're going to change the outside appearance of your house or property there are cahnnels you have to go through.Expensive lesson.