First my apologies to Regor since he/she must have been mislead by Pooters that it was their last name. (Although Regor says it was a friend so not so sure why a friend wouldn't know the truth).
And for any company doing landscape work of ANY type in the Villages to not know that something this different would need ARC approval is beyond belief. I'm glad that they are trying to rectify but this must be a nightmare for the homeowner. I would doubt that any of the over 10 thousand viewers to TOTV would ever trust this company at this point. In today's connected world (Facebook, twitter, TOTV) you have to know that word gets around.
Pooter - If I were you I would go out of my way to not only remove the offending turf (at any cost to you) but also to hire (at your cost again) a zero use landscape specialist for the homeowner to get them to the lowest environmental cost of their yard as was their desire. Heck you have $8500 to use for this purpose.
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