When you engage a business to do some work you don't expect issues.
We had a citrus tree installed and the nursery called dig safe to have our lawn marked before they dug the hole. I would have just started digging.
I would expect a builder or landscaper to ensure they had all the permits before starting a job. Seniors tend to be victimized and we all should watch out for each other.
As far as rude remarks made about the name pooter do a google search and see that they were PG compared to the urban dictionary returns.
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