[fritzy]

I called CenturyLink on Tuesday, Sept 27th and ordered the Triple-Play:
TV, Internet and Telephone. After 1 hr and 15 minutes, I was given an install date of Thursday, October 6th (today) between 1 and 5PM, the earliest date available. As you might have guessed by now, after my waiting 5 1/2 hours, they never showed up, never even called me to tell me they weren't coming. I called them at 5:15PM. asking what happened. They said they weren't sure about the address, at which point I pointed out one of their trucks was around the corner from me the day before.(I live in Duval.) Anyway, they told me I would have to reschedule. After waiting 5 1/2 hours for them, with not even the courtesy of a phone call, I told them to forget it.

Note: I went to Publix to buy dinner, feeling frustrated. The check-out lady asked how I was doing. I gave her the short version of this story. She said her son had the same experience with ClearLink.
So....... please beware of CenturyLink.