Quote:
Originally Posted by BnCinME
We're closing on our home in Tamarind Grove on the 17th. We just ordered the package through Century Link for the phone, internet and Directv package. They were nice to deal with so far and even told us about the option of stopping service when we're up north. Do you have any problems with the internet?
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The services are great, the only problem I had was with billing. I originally had a package for $59 that was telephone with unlimited long distance and 1.5 speed internet, they had said taxes would make it about $75. When I got my first bill in July it was $202. I called them and spoke with someone in Orlando, who I told what I was told at their Hwy 27 office and that his company was a bunch of liars and I didn't even want long distance on my local phone but was forced to take it. They transferred me to Charlotte, NC to the "Save Desk", although he said don't tell anyone else that. The guy there knocked my bill down a $100 to $102, the hookup and installation charges were involved so that was reasonable. He then upped my internet to 10.0 speed and lowered my bill to $54.99 plus taxes.