Quote:
Originally Posted by jackiedew
Do we need to add a digital gizmo from Comcast in order to continue getting our channels? I've sent an e-mail to Comcast but Comcast hasn't gotten back to me. I'm on Ashwood Run in The Village of Pennecamp, just recently returned here and TV's are working fine so far. BUT what is the Nov 1 deadline about? Is it only for users with a premium or 'more than just basic' service that uses a box which we don't require one. We get more channels that we can watch, and do not watch TV that much, but really don't want the 'picture' to all of a sudden disappear or turn to black and white. We have rec'd nothing from Comcast in the line of a notice concerning our service unless it was third class mail and it wasn't forwarded to us, so perhaps we're OK. If anyone knows how that works, please let me know. Thanks.
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With Comcast, if you connect your TV directly to the wall outlet without a cable box, you have to get a small converter to continue to receive all the channels you're eligible for. If you don't get this converter, you will lose all channels other than 2-22. The converter is free. Call Comcast customer service (800-COMCAST) and order the converters to be sent to your home. Alternatively, you can pick one up at a Comcast office, Leesburg or Belleview. They are easy to install and activate either by phone or online.